More than 90% of Nautilus Hyosung America Inc.'s customers order ATMs through a Web ordering system, MinibankATM.com, Chan Park, company president and CEO, told ATM&Debit News at the company's Second Annual Users' conference. The Coppell, Texas, company launched Web site ordering in June 2007.
"Web site ordering is more convenient, replacing faxes and e-mail, and Web site ordering builds the company's customer database," Park says. "We have a record of customers. We see their history. We know how many machines they are ordering."