NCO Financial Systems Inc., a global provider of business process outsourcing (BPO) solutions, has announced it will expand its call center operations in Charleston County, S.C., because of new business development. The company will be seeking to fill 75 new positions.
The location handles accounts receivable services for utilities and telecom revenue clients and employs more than 600 people. The expansion is set to be completed in January 2013. The new positions are primarily for call center representatives.
“It’s exciting to have the opportunity to expand our call center facility in Charleston County. South Carolina has provided us with an excellent environment in which to do business, and provided us with exceptional workforce talent. We look forward to growing here, and we appreciate all the support we’ve received from state and local officials,” said Jay King, Co-Head ARM Operations, of NCO Financial Systems.
“When existing businesses in South Carolina choose to expand, it’s a good indication our economic development efforts are on the right track. We celebrate NCO Financial Systems’ decision to grow in North Charleston and create 75 new jobs,” said South Carolina Governor Nikki Haley.
NCO operates a global network of more than 100 operations centers running on a centralized data platform. NCO’s services include accounts receivable management, revenue cycle management and order-to-cash BPO services. NCO provides services across multiple vertical markets through a combination of voice, chat, email, voice automation, back-office, social media and self-help portals.
“NCO Financial Systems is a world-class company and this expansion in Charleston County is great news. Every one of these jobs will have impact in North Charleston. Announcements like this one show companies continue to see the Palmetto State as the right place to do business,” said Secretary of Commerce Bobby Hitt.
The company plans to begin hiring for the new positions immediately.