Some senior citizens are not fans of the new parking kiosks in downtown Auburn.
Common Councilor Matthew Smith said Thursday at a council work session that he has received complaints from seniors who do not like using the kiosks.
"They're having a hard time working the kiosks," Smith said.
"The kiosks -- they're a disaster," said Councilor Thomas McNabb.
Smith said seniors with walking difficulties do not like walking to the kiosk, getting their ticket and then walking back to the car to put the ticket on the dashboard.
McNabb said he has talked to seniors who hate the kiosks so much "they don't come downtown anymore." He also wondered how seniors are going to be able to work the kiosks when the machines are surrounded by mounds of snow this winter.
Auburn changed from downtown parking meters to the parking kiosks in March. The kiosks are used for parking on Genesee Street between Loop Road and William Street and in the parking lot adjacent to the Seward House across from City Hall.
Two years ago, a similar kiosk was installed on State Street between Genesee and Dill streets.
Police Chief Gary Giannotta, who was at the council work session, said the city could look into having a yearly parking pass for seniors. The city could charge a set fee for the pass, which seniors would place on their dashboards or hang from their rearview mirrors.
But, Giannotta said the problem with this is coming up with what fee to charge.
"The challenge is setting that fee. If we make it $100, is that too much? If we make it $5 or $10, we're not covering our expenses," Giannotta said.
Mayor Mike Quill asked if there could be different parking zones, such as one price for a zone along Genesee Street and another price for a zone near the YMCA-WEIU on William Street.
Giannotta said he wasn't sure that would work, especially since it would cost the city more to print up stickers for different zones.
City Manager Mark Palesh said he is looking into the issue to see what ideas he can come up with for the kiosk problem.
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