Stripe's quick disruption of the payment processing industry in the U.K. is measurable in at least one simple way — counting clicks.

The challenge for legacy processors is similar to the cart abandonment problem that afflicts e-commerce sites, according to The Chat Shop, a digital technology company that recently completed research on user experience in the U.K. If a company makes hard to get information about payments processing, the answer to their question almost doesn't matter.

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Authoritative analysis and perspective for every segment of the industry