For ATM deployments in Canada's 7-Eleven convenience stores, it's CIBC out and Scotiabank in. And 7-Eleven is getting new machines to boot.
Houston-based independent sales organization Cardtronics Inc. in April struck a deal to deploy NCR SelfServ 22e ATMs in the Canadian 7-Eleven Inc. stores. In a separate June 27 announcement, Cardtronics says Scotiabank has agreed to brand the 470 machines and provide its customers with surcharge free access. Other terms were not disclosed.
Cardtronics expanded into Canada in November by agreeing to acquire the Mr. Cash ATM Network Inc.
"This is exactly what we had in mind when we closed the Mr. Cash deal," says Cardtronics spokesperson Nick Pappathopoulos." This is exactly what we said we were going to do, and here we are doing it."
The NCR machines are replacing ATMs CIBC deployed in the convenience stores, and 7-Eleven chose the brand and model of the ATMs. The conversion should be complete by the end of the summer, says Pappathopoulos.
But Scotiabank isn't boasting about the deal as a win over a competitor.
"We're always opportunistic when trying to drive customer value," says Steve Gaskin, Scotiabank vice president of self-service customer experience, noting that more than 80% of the bank's customers had used a Scotiabank ATM in the previous 30 days.
The bank now provides its customers surcharge-free access to more than 3,500 machines in Canada. They also have surcharge-free access to Bank of America Corp. ATMs in the United States as part of Scotiabank's participation in the Global ATM Alliance, Gaskin says, declining to say how many debit cards the bank issues.
To help drive use of the 7-Eleven machines, Scotiabank plans to offer Scene loyalty points to customers who use the ATMs under a marketing program still being worked out, Gaskin says. Scene is a loyalty program partnership between Scotiabank and Canadian theater operator Cineplex Entertainment, he says.