The sales pitch behind many mobile payment systems is convenience, but some companies are learning that when a payment system becomes too convenient, the backlash can last for years.

Apple Inc. is seeking approval on a settlement in a class action with parents who downloaded free mobile games for their kids — and found that in doing so, they authorized those free games to make charges to their iTunes accounts. It's a problem Apple has faced since at least 2010, and it's one that bears scrutiny as more mobile commerce systems come to market.

Limited Time Offer

Save over $700 on your subscription. Special offer expires April 30, 2017.

14-Day Free Trial

Authoritative analysis and perspective for every segment of the industry