Solvport, an ATM- and kiosk-services provider, Monday signed a contract to provide telephone support for kiosks deployed in an undisclosed number of casinos throughout California.
The Portland, Ore.-based company will provide full-time telephone support for 10 to 12 kiosks deployed by Automated Systems of America Inc., an independent sales organization based in Glendale, Calif.
"If casino personnel need more than telephone support, we will dispatch a technician," Shawne Carr, Solvport marketing manager, tells ATM&Debit News.
Automated Systems of America deploys kiosks that dispense cash, tickets to casino shows and gambling vouchers.
The ISO declined to disclose the names of the California casinos, but on its Web site the company says its "premium clients" include the South Point Casino in Las Vegas and Hilton Hotels & Casino Morongo, near Palm Springs, Calif.
This is Solvport's first contract to service kiosks deployed in casinos, and the company hopes to make more such deals part of its business, Carr says.
Automated Systems has deployed 3,200 ATMs in 48 states, according to its Web site.
Solvport services those machines, and it will service the kiosks deployed in California casinos under the companies' current contract. Solvport is a division of TRM Copy Centers LLC based in Portland, Ore. ATM