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Franklin Credit Management Corp., the subprime mortgage company that services a portfolio of more than $1.6 billion in loans for Huntington Bancshares Inc., is going door-to-door to borrowers' homes with hopes of improving the record of repayments.

"A lot of times people are not home, and a lot of time they're able to pick up but just don't want to," says Gordon Jardin, CEO at Franklin Credit. "If they're not going to pick up their phone, then we'll try to meet them where they live and have a conversation."

The Jersey City, N.J.-based company's collection efforts are important because further loan losses could again sting Columbus, Ohio-based Huntington if borrowers aren't pressed to continue paying, adds Jeff Davis, director of research at the Chicago investment bank Howe Barnes Hoefer & Arnett Inc. Huntington already has written down the value of its portfolio to about $494 million.

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