MINOT, N.D. - Town & Country CU has signed with TNB Card Services to process and manage its $4.5 million credit card portfolio.
The agreement includes TNB's VIP CardStation and VIP Portfolio Pro, part of its VIP Solutions portfolio management tools. These capabilities will allow the $210 million credit union internally manage daily monetary adjustments, including fees, balance transfers, and routine cardholder account updates. Management will also have access to reports related to settlement, collections, and delinquencies. This will enable them to better evaluate card performance, identify revenue opportunities, and spot portfolio trends.
TNB will also take over the management of Town & Country CU's back office cardholder operations, allowing the credit union to offer 24/7 cardholder support.
TNB is a unit of credit union-owned Town North Bank.