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Virgin Media, the entertainment and communications division of the United Kingdom-based Virgin Group, says it lost an unencrypted computer disc containing bank-account information of 3,000 customers. The disc also contains names and addresses and was reported missing 29 May. "We have been working with the Information Commissioners' Office on this matter, and we are in the process of contacting all of the affected customers to ensure we meet our responsibilities and fully support them through the process," a Virgin spokesperson says in a statement. Customers who signed up for Virgin Media services through mobile-phone retailer Carphone Warehouse in January are affected by the data breach, the company says. Virgin Media says it is reviewing its data-protection policies and practices. In October, the UK's HM Revenue and Customs department lost two computer discs containing the confidential information of all 25 million child-benefits recipients [CardLine Global, 22 Nov.]. In April, HSBC says it lost a computer disc containing the personal data for 370,000 UK life-insurance customers.

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