An automated onboarding and underwriting tool for ISOs can capture the details of any interaction with merchants and make those details conveniently available for subsequent conversations.
The product, called Agreement Express, comes from Recombo, a Vancouver, British Columbia-based company thats been around for about 10 years and has been selling its wares in the U.S. for six years.
Besides bringing new merchants onboard quicklywhich gives them less time to change their mindsAgreement Express documents every point of contact with a merchant, whether its online, via mobile devices, through a call center or with partners, said Mike Gardner, CEO of Recombo.
ISOs can then use the data from previous conversations to improve their future conversations, he noted.
Competing systems dont bring together data from as many sources or make it as easily available, Gardner maintained.
Recombo offers Agreement Express in fairly simple form for smaller ISOs and can increase the number of features an the depth of the analysis for larger ISOs. Smaller ISOs might pay as little as $150 per agent per month for the services, while larger users with more complexity might pay $5,000 to $10,000 annually, he said.