How Visa views contactless payments in the coronavirus era
PaymentsSource Senior Analyst Michael Moeser interviews Visa's global head of contactless payments, Dan Sanford, about the factors causing a sharp rise in the use of contactless cards and mobile wallets across the globe.
Contactless payments have seen widespread adoption during the coronavirus pandemic — and germaphobia is certainly part of it — but there are many other factors at play.
Regulation and card network policies are playing a role, allowing for larger contactless purchase amounts. Technology has also advanced, as merchants and transit systems moved ahead with new deployments even as customers were locked down at home. And while mobile wallets like Apple Pay and Google Pay are more common than ever, plastic cards are still a key driver of how people pay.
But the big question remains: Are these factors enough to keep people using contactless payments even after the virus subsides?
Host: Michael Moeser, Senior Analyst, PaymentsSource
Guest: Dan Sanford, Global Head of Contactless Payments, Visa