The money that kept moving in the pandemic

PayDirt: A PaymentsSource Podcast with Daniel Wolfe
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While much of the world's economy froze during the pandemic, certain segments kept moving, and were even bolstered by weakness elsewhere. Remittances are a key example of this, since any interruption in a person's cash flow can create a higher demand to receive funds from friends and family overseas.

Even with these dynamics generating demand, Western Union's agent locations were under the same pressure as any brick-and-mortar business. While much has been made of the shift to digital payments in remittances and other categories, physical agents remained key to keeping cash flowing across borders.

Host: John Adams, Executive Editor, PaymentsSource
Guest: Brad Windbigler, Treasurer, Western Union

Remittances Cross border payments Digital payments Coronavirus Western Union