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Experts from across the payments industry gathered in Los Angeles for SourceMedia's annual Card Forum and Expo. Here are some of the biggest ideas discussed at this year's event.
Diversity Is a Business Issue
Women do 70% of the shopping in the U.S. and in aggregate generate half of the country's income. To properly serve this market, women must also be represented in a company's top ranks. "To, frankly, not be in touch with what women experience is just foolish from a technology perspective," said Leslie McNamara, EVP at Citi Retail Services, during the conference's Women in Payments symposium.