Credit unions

• PayThinkUSPS needs to keep an open mind on postal banking

  If the U.S. Postal Service can hold talks with big banks, like JPMorgan Chase, about offering financial services in post offices, then it could easily strike up similar conversations with credit unions.

  August 26

  

  B. Dan Berger

  President and CEO

  National Association of Federally-Insured Credit Unions
• Coronavirus

  Exclusive surveyHow COVID-19 cratered customer acquisition, profitability

  New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones

  By Michael Moeser

  August 19

  
• PayThinkStaffs are worried, and payment execs need to hear them out

  See this crisis not as a nail in your corporate coffin but as an opportunity to move your team and members forward, said OBI Creative CEO Mary Ann O'Brien.

  July 22

  

  Mary Ann O'Brien

  Co-founder and CEO

  OBI Creative
• Best Fintechs to Work For

  For a credit union service organization, ‘we’re kind of hippie’

  The credit union service organization Member Driven Technologies has a laid-back work environment but works hard to translate its internal culture to employees who may be located hundreds of miles from headquarters.

  By Aaron Passman

  February 4

  
• Bill pay

  Credit union deploys faster bill pay to generate more income, cross-sales

  Goldenwest Federal Credit Union is taking another crack at bringing home an underperforming revenue stream, hoping support for due date payments can spur more members to use the service.

  By John Adams

  December 9

  
• PayThinkOpen banking will bring banks and fintechs together

  Consumer demand for digital financial services will inspire a wave of new partnerships.

  November 19

  

  Allan Brown

  VP and general manager of U.S. digital community markets

  Finastra
• Real-time payments

  Cross River makes jump to real-time payments. Will other small banks follow?

  Increased adoption of The Clearing House’s faster payments system could put pressure on community banks and credit unions awaiting the launch of the Fed’s competing service, FedNow.

  By Will Hernandez

  September 20

  
• Digital payments

  Making Amazon work for smaller issuers

  Vibrant Credit Union sees great value in converting its members to mobile and digital payments. And days like Amazon Prime Day can be critical for its digital wallet strategy.

  By Daniel Wolfe

  September 19

  
• Fintech

  Credit unions team up on payment tech strategy

  Banks are under competitive and regulatory pressure to either compete or partner with fintechs that support services such as mobile payments, and credit unions are in the same boat — though with a very different challenge at the start.

  By John Adams

  August 19

  
• Faster payments

  And now, the hard part of the Fed’s path to real-time payments

  Addressing payment security and achieving interoperability with a rival, private-sector network are just some of the challenges the central bank faces in building a government-backed real-time payment system.

  By Kevin Wack

  August 5

  

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