Data types

Technology has helped banks expand globally, but complying with country-specific laws restricting data flows is a constant struggle.

The Comptroller's Office has provided banks with guidance on how to structure relationships with data aggregators. Now the bureau needs to focus on the bank-consumer connection.

With coronavirus taking a significant chunk out of physical retail and services, the use of call centers and phone interaction with customers becomes even more important.

The fintech community was both surprised and energized by recent news that Visa has agreed to acquire Plaid, one of the nation’s largest fintech platforms for financial data analytics.

JPMorgan Chase plans to block fintechs from screen scraping — obtaining usernames and passwords of customers, logging in as them, and copying and pasting their account information into a database.

Consumer trust issues have long been a stumbling block for challenger banks, but many say Google will face bigger obstacles.

Susan French, head of product at BBVA Open Platform, discussed the bank's vetting of fintech partners and how it deals with the competitive threat that their products present.

Banks and third parties must work together to safeguard data being shared when a customer uses mobile apps.

Companies must be more prepared to defend user data from malicious outsiders, or suffer the consequences of lawsuits, sanctions from data privacy laws, decreased user trust, tarnished brand reputation, damaged investor relations and more, writes Ben Goodman, vice president of global strategy and innovation at ForgeRock.