CityBase would like to eliminate the significant difficulties consumers face when paying bills to government entities — and in doing so, lay the foundation of a more digital form of conducting business.
Klarna, the Sweden-based online lending provider, is changing its name to Klarna Bank, part of a series of recent moves in its market underscoring the rising popularity of instant or installment financing.
One-time passcodes or more complex passwords are not enough, and add friction and potential frustration for the user. The solution is mobile identity authentication, writes Randy Vanderhoof, executive director of the Secure Technology Alliance.
Product searches can be confusing, which can increase card abandonment and cut into sales. Virtual assistants and other customer service improvements can solve the problem, writes Arjun Mendhi, a director at Infinite Analytics.